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Bath and Body Works Complaint - Customer treatment
Bath and Body Works Complaint

Bath and Body Works Complaint

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Customer treatment


I am regular customer of your store and visit frequently the store at Woodbridge Mall, NJ .

Today(11/20/11 12 p.m) I was appalled by the treatment received from the store associate. I happened to test a room spray ( used the test bottle) and hear this lady (store associate) at counter scream "we have enough smell hear already" and she adds to using a mocking voice "it will be $5.99 plus $19.99 inconvenience charge". Im shocked and very disappointed but Nevertheless I can find other stores for my needs.


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Comments


GBenson says: (7 years ago)
 0
I went to Bath and Body today at the Hickory Point Mall in Forsyth IL. I made my selection and went to the register to pay. There was another lady and myself(just the 2 of us). I waited while I chatted with my son and a longer line started to form both behind me and to my left. I was busy chatting and my son said he didn't think our line was being taken care of. The cashier looked at us said nothing and waited on the next person in that line. We were on a tight schedule so he could make it to work and 10 minutes later we left and left all the merchandise on their counter. A simple you need to get in this line would have been nice before we were 4 and 5 customers deep in each line. Very unprofessional. I'll keep going the extra 45 minutes to springfield. Hickory Point had already lost their oils and tea lights due to poor sales but recently got it back. I don't feel it will last long however.




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