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Bath and Body Works Complaint - Bad Customer Service once again from this particular location and store! - Signature Collection Item
Bath and Body Works Complaint

Bath and Body Works Complaint

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Bad Customer Service once again from this particular location and store! - Signature Collection Item


To start I was not greeted when I entered the store nor acknowledge by any team members who actually made eye contact with me. Not only that once I did find my item this was what followed: 3 team members standing behind the register one seemed like she was doing nothing but talking, the other whom she was talking too was actually taking was cashing out a customer and the 3rd one, whom I had the most problem with her name is Caitlin she works at 2774 E. Colonial Dr. Suite#B Orlando, FL 32803, was there just talking not cashing out the customer who clearly had already done that but just talking while I am there standing just waiting. I stood there for over 5 minutes and I finally said something to be helped she looked at me very rudely completely ignored me and the girl who was still helping a customer offered to cash me out which at that point the customer that Caitlin was talking to scurried off and she gestured me to come to her register. No apology, no smile, no anything just a dry experience and when I said thank you and took my receipt she said nothing. Trying to give this location another chance it is clear that nothing had been addressed from prior bad experiences here they are still with the same terrible customer service. I suppose Bath and Body Works cares less about the reputation they uphold and how they are being represented by those they hire. Very Sad, and disappointing. I will never go to this location and the many friends I have in high places I will let them know as well.


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