Bath and Body Works Consumer Complaints All Reviews

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Bath and Body Works Reviews

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  • Wallflower refills

    I try so desperately to find the refills that I love the most and can never find them. At Christmas time I was able to order a few of the Sandalwood Vanilla (Favorite)refills and now they cannot be found. I have given these as gifts due to the fact they are wonderful. Can you explain why something so wonderful can no longer be purchased or found in the stores or online? Thank you, Diane Warren 305 S Oak St Mentone In 46539-9388 More...
    Kregger145's Picture   Kregger145    0 Comments   Comments
  • VERY leisurely delivery of gift card

    I went online on Sunday, July 14 to order a gift card for my mom, who likes their products. The website is well arranged and well behaved but allows no choice of delivery dates, and I didn't want the card to arrive too far ahead of her July 21 birthday. Well, not to worry. It didn't ship (via UPS) until July 16 [isn't most of this stuff done by computers nowadays?] and is now scheduled to arrive on July 22. IT'S A CARD, for God's sake. Heard of the Postal Service? And FIVE-PLUS shipping days to arrive? Via Fiji? More...
    txtjm's Picture   txtjm    1 Comments   Comments
  • Believe the customer is always dumb

    I recently went to Bath and Body works where they had a buy three get two free sale. I provided my receipt to the clerk. She rang it up. I had a lot of things to do this day so I hurriedly finished my errands and went home. Upon arriving home I discovered that they only rang up four of my five items and had not given me a free item. I called the store and was put on hold repeatedly. Finally, I logged on and submitted a complaint via the internet and even provided them with a store location and receipt number for verification. I was told to call for a one on one discussion.... More...
    HonestCItizen's Picture   HonestCItizen    0 Comments   Comments


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