Bath and Body Works Consumer Complaints All Reviews

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Bath and Body Works Reviews

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  • Bath and body works harassing staff members



    I used to love shopping at bww it was my favourite store, but there's new staff members that harass me and follow me around the store suggesting scents I don't like telling me what I should buy, not answering my actual questions about products and questioning me and acting personally offended when I don't buy anything and I'm about to leave the store, it's such an unpleasant experience now it's not worth it to shop there anymore when the staff at the body shop are so nice and let you shop in peace. The last time I spent money at bww I felt bad about it upon... More...
    (Beauty)
    amberrr's Picture   amberrr    0 Comments   Comments
  • Bad experience at BBW



    I am a big BBW fan, and go to many of their stores. Every experience before today had I had workers who were absolutely phenomenal and go above and beyond for their costumers. But the one located in the Mall of Monroe I had two completely rude ladies; their names were Shelly and Shelby. For Shelly, my friend and I had asked a question regarding a coupon we had, and she so rudely answered after sighing and rolling her eyes. We let that brush off our shoulders but later saw her rudely talking with another customer too about their current candle sales going on. Then, when we got in line,... More...
    (Shopping, Chain Stores)
    ashesapple's Picture   ashesapple    0 Comments   Comments
  • Bad Customer Service once again from this particular location and store!



    To start I was not greeted when I entered the store nor acknowledge by any team members who actually made eye contact with me. Not only that once I did find my item this was what followed: 3 team members standing behind the register one seemed like she was doing nothing but talking, the other whom she was talking too was actually taking was cashing out a customer and the 3rd one, whom I had the most problem with her name is Caitlin she works at 2774 E. Colonial Dr. Suite#B Orlando, FL 32803, was there just talking not cashing out the customer who clearly had already done that but just... More...
    (Beauty)
    SecretShopper's Picture   SecretShopper    0 Comments   Comments
  • Customer treatment



    I am regular customer of your store and visit frequently the store at Woodbridge Mall, NJ . Today(11/20/11 12 p.m) I was appalled by the treatment received from the store associate. I happened to test a room spray ( used the test bottle) and hear this lady (store associate) at counter scream "we have enough smell hear already" and she adds to using a mocking voice "it will be $5.99 plus $19.99 inconvenience charge". Im shocked and very disappointed but Nevertheless I can find other stores for my needs. More...
    (Beauty)
    anumeasureup's Picture   anumeasureup    1 Comments   Comments


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